Here are some basic examples that work just fine if copied and pasted (while filling in the bracketed spots with real info) and can also be modified to work better in different situations.
Sounding robotic gives the aura of being a very tech savvy company, though the drawback is sounding too "corporate". It works fine for first impressions. Sounding too nonchalant may be unprofessional and give the impression we are lax about everything, but the plus to that is our company isn't just a "it's my job" corporation, but a corporation of people: a cooperation of people that are approachable and nice. Finding the right balance is important, but not anything to be too worried about and can be refined over time. I've had to learn this myself without help and am glad to help you start with the knowledge/experience I've acquired.
I would say nailing that balance is about setting clear expectations while being understanding and easy to work with. Format also says a lot about professionalism, so having a more relaxed response in a professional format works well.
Promptly Responding to Candidates Who Have Left a Voicemail (text)
(So they know we got it and we are considering them for the job: this helps keep people stay interested. I like to send this as soon after they leave the voicemail as possible.)
Thank you for calling Escape on 13th at the time you said you would. This has been noted on your application and we will reach out to you via email soon.
- - - - - - - - - - - - - - - -
(text only without emailing them, this may be easiest, especially because texting is usually less formal)
Hey [name], thank you for calling at the time you said you would! We'd like to invite you to an interview at our facility. When are you available in the next few days? We look forward to meeting you!
- Natalyn at Escape on 13th
Scheduling an Interview with a Qualifying Candidate (email)
Hello [candidate name],
Congratulations! You have excelled in our primary screening. That's something to be excited about. Good work! We'd like to invite you in for an interview. Please reply which of the following times you are available for an interview at our facility:
• [3:00 pm Tuesday 9 June]
• [3:00 pm Wednesday 10 June]
If you can't make it at the given time, please let us know as soon as possible.
Thanks and we look forward to meeting you soon,
[your name] at Escape on 13th
342 W 1300 S, Salt Lake City, 84115
- - - - - - - - - - - - - - - -
[candidate name],
Thank you for calling when you said you would. We'd like to invite you to an interview at our facility. We have interview times available at:
• [3:00 pm Tuesday 9 June]
• [3:00 pm Wednesday 10 June]
Please let us know if either of those times work for you, and if not, what times you can make work for an interview and we can get an interview scheduled. Thanks!
[your name] at Escape on 13th
342 W 1300 S, Salt Lake City, 84115
Comments